Orlando Launches Emergency Rental Assistance Program Portal – WFTV


ORLANDO, Fla. — Orlando residents financially impacted by the COVID-19 pandemic have another way to apply for rental assistance.

The city will reopen its application portal on February 1.


On Jan. 10, the Orlando City Council approved the agreement with KPMG to administer the City of Orlando’s household financial assistance program to conserve electricity with unpaid rents.

According to Treasury Department requirements, a household must:

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  • Include in the household one or more persons who are eligible for unemployment benefits or who have experienced a reduction in household income, incurred significant expenses, or experienced other financial difficulties during or directly or indirectly as a result of the COVID-19 pandemic;
  • Include one or more people in the household who are at risk of homelessness or housing instability;
  • Have a household income of 80% or less of the area’s median income ($61,050 for a family of four), with priority given to households with 50% or less of the area’s median income ($38,150 for a family of four), or one household member who has been unemployed for 90 days ; and
  • Submit proof of rental – this may include a copy of a rental agreement, rental agreement, rental receipts, receipts for periodic rent payments, or other documents that provide proof of occupancy.

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The City of Orlando program has additional eligibility requirements and program policies, including:

  • The rent subsidy is granted for overdue rent payments and up to three months of expected rent payments. The total amount of assistance, including any assistance received under the first phase of the Emergency Rental Assistance Program, may not exceed 18 months.
  • The rental subsidy is paid directly to the landlord.
  • Applicant’s monthly rent cannot exceed $4,000 per month.
  • Assistance with payment of utilities will not be provided unless the utilities are billed as part of the rental agreement.

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Residents interested in the program can sign up at orlando.gov/assistance to receive email updates about the program and to apply when the portal opens on February 1.

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